Codeblue Wellington Support Services
CodeBlue Wellington is a business unit of Information Power - our infrastructure support team providing proactive monitoring and management of your IT infrastructure. As part of the New Zealand-wide CodeBlue network, we are able to support our clients where ever they are in the country.
Proactive monitoring and management of your IT infrastructure - at a fixed monthly price
CodeBlue is the leading provider of proactive monitoring and IT infrastructure services. We make budgeting easy by offering a fixed monthly price for all your IT service needs – no matter what. Our proactive management approach, combined with our fixed prices, represents a new wave in IT managed services.
Good management can cut upto 40% off the cost of running a fleet of PCs. CodeBlue brings its customers all of the cost savings and business advantages that a smart, dedicated IT Manager can deliver. We offer a fixed monthly price to look after all of your IT needs. You can budget precisely, and not spend a dollar more – no exceptions, even in the case of hardware failure.
Big companies spend less ‘per seat’ on IT than smaller companies do. That’s because big companies have the systems and processes to manage their IT in an organised way.
We help you extract maximum value from your IT investment by delivering the most cost-effective IT infrastructure: one which is tightly managed through each phase of the IT infrastructure lifecycle. This includes strategy, procurement, implementation, service and replacement.
Consistent support from someone who understands your business
The spearhead of CodeBlue's service capability is the mobile Trusted Advisor. This is the way CodeBlue ensures service continuity for its customers - customers always deal with the advisor they know, and who knows them.
Your Trusted Advisor is more than just an engineer. Your advisor will invest time in understanding and recommending how you can extract maximum business value from your IT investment today, and will make strategic recommendations on future investments designed to help you take advantage of new business opportunities, or gain further reductions in cost.
Backing up CodeBlue's advisors is a highly sophisticated support infrastructure, including Helpdesk and remote monitoring and diagnosis software tools. CodeBlue's advanced technology team stands behind your advisor with specialised networking and application expertise sufficient to plan and implement complex desktop and network integration tasks.
Sleep Easy
Other computer consultants profit from the failures in your IT environment. CodeBlue’s fixed price ‘Sleep Easy’ agreements don’t allow us to profit from your technology troubles in any way.
CodeBlue’s “Sleep Easy” service agreements are uniquely designed to maintain and enhance existing IT systems to ensure they deliver to their potential, while reducing the cost of repairs, maintenance, upgrades and replacements.
