Network Support Services
Our network support services consist of a number of components. These can be tailored to provide the optimum solution for your business, ensuring that your network is running smoothly. We make sure your technology runs - and runs well, so that your staff can operate at peak performance.
Primary Engineer Support
We assign a specific Infopower engineer as the primary technical resource for your network, someone who understands your environment and your business.
Change Management Services
We manage the installation of service packs, patches and software. By utilising specialist software we ensure that any work conducted can be rolled back from in the event of problems.
Proactive System Maintenance
We proactively maintain your IT environment to ensure optimal performance, carrying out a range of regular service tasks to minimise the risk of expensive downtime.
Proactive Monitoring of Critical Systems
Using specialist tools that continuously monitor your critical system components, we are automatically alerted when preset thresholds are breached, so we can take any action required.
Network Documentation
We maintain up-to-date documentation about your network configuration to assist in the support process.
By using Information Power, you get your very own experienced and dedicated I.T. department. We are there for you seven days per week, twenty-four hours per day. Try us!